I'm Geoff Ready @ *** Park Lane ( Haywood Knolls ) Hendersonville NC. *Duke put in new...
GetHuman-phillyan's customer service issue with Duke Energy (NC & SC) from June 2018
Help with my Duke Energy (NC & SC) issue
First: share to improve GetHuman-phillyan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-phillyan's next move: talk to Duke Energy (NC & SC) when they open (we'll send a reminder).
Duke Energy (NC & SC)'s call center is closed now. We will text or email GetHuman-phillyan when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-phillyan can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-phillyan may need:
Account Number, Name of Account Holder, Billing Address on Account, Social Security of Account Holder, and Phone Number
The issue in GetHuman-phillyan's own words
I'm Geoff Ready @ *** Park Lane ( Haywood Knolls ) Hendersonville NC. *Duke put in new power lines this winter and took out the old wooden poles. Duke had to create travel roads through many properties to do this. They pretty much ravished my grass, and the contour of the slopes for mowing. They promised once they were finished it would look better than before. This was in February roughly. I called again when the lines were up and running. I got assurance it would be fixed. They did put down seed and hay. But they never smoothed out the dirt initially before seeding. The grass grew for a short time but burnt out. I tried mowing but the land now is unmowable. Also left behind are rolls of hay and wood spikes. It's terrible looking. So please give me an update to rectify this. I can be reached at ***-***-****.
GetHuman-phillyan did not yet indicate what Duke Energy (NC & SC) should do to make this right.
I have an issue with Duke Energy (NC & SC) too
How GetHuman-phillyan fixed the problem
We are waiting for GetHuman-phillyan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.