I cant login to my online account so i need a new bill sent to my address *** robertson...

GetHuman739328's customer service issue with Duke Energy (NC & SC) from June 2018

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The issue and preferred resolution, in GetHuman739328's own words:
I cant login to my online account so i need a new bill sent to my address *** robertson creek ch rd unless its still set up for auto pay
I trust that Duke Energy (NC & SC) will make this right and come up with a resolution that is fair.
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Duke Energy (NC & SC)

Customer service issue
Reported by GetHuman739328
Jun 1st, 2018 - 3 mons ago
I have an issue with Duke Energy (NC & SC) too
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Seen by 5 customers so far
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Items needed
Account Number
Name of Account Holder
Billing Address on Account
Social Security of Account Holder
Phone Number
Timeline
GetHuman739328 started working on this issue
Jun 1st 5:34pm