I never receive my agreement I called it said my power would be turned off on april **t...

GetHuman609608's customer service issue with Duke Energy (NC & SC) from April 2018

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Help with my Duke Energy (NC & SC) issue
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Account Number, Name of Account Holder, Billing Address on Account, Social Security of Account Holder, and Phone Number
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The issue and preferred resolution, in GetHuman609608's own words:
To make payment arrangement i took the offer to pay $*** on april **th ... I never receive my agreement I called it said my power would be turned off on april **th
My husband only gets paid once a month on the **th and i needed that date so it wouldnt be cut off I had a heart attack I need my power
Please let me pay the $*** on april **
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Duke Energy (NC & SC)

Power
Customer service issue
Reported by GetHuman609608
Apr 18th, 2018 - 3 mons ago
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Seen by 1 customer so far
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GetHuman609608 started working on this issue
Apr 18th 9:57pm