Turn on lights and they're not on and it was just paid

GetHuman606217's customer service issue with Duke Energy (IN) from April 2018

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Help with my Duke Energy (IN) issue
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PIN on Account, Account Holder Name, Phone Number, Email, Billing Address, Last 4 of Social Security, and Account Number
GetHuman606217's next move: have a Duke Energy (IN) rep call.
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The issue and preferred resolution, in GetHuman606217's own words:
Turn on lights and they're not on and it was just paid
I trust that Duke Energy (IN) will make this right and come up with a resolution that is fair.
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Duke Energy (IN)

Customer service issue
Reported by GetHuman606217
Apr 17th, 2018 - 3 mons ago
I have an issue with Duke Energy (IN) too
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Seen by 3 customers so far
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Timeline
GetHuman606217 started working on this issue
Apr 17th 11:43pm