Email from Dropbox saying my account terms etc have changed, BUT I don't think I have a...

GetHuman3464278's customer service issue with Dropbox from August 2019

Help with my Dropbox issue
The issue in GetHuman3464278's own words
Email from Dropbox saying my account terms etc have changed, BUT I don't think I have a Dropbox account. Even if I do I now want it closed. However to do this I need to sign in (to an account I might not have) OR create an account to get in, so I will then possibly have * accounts to close. I want Dropbox to cancel any and all accounts linked to my email address. I still cannot figure out any other way to close this account. On principle I would normally avoid companies that make it hard to leave and recommend others dont join.

GetHuman3464278 did not yet indicate what Dropbox should do to make this right.

How GetHuman3464278 fixed the problem
NO SOLUTION. I tried logging in. *Dropbox sent me a security code, but when I went to type this in, the request box had gone -and I was asked to sign in AGAIN. This time it says wrong sign in or password! Make up your mind Dropbox - either there is an account and I can sign in and try and out how to cancel this rubbish or offer a way to cancel an account that does not require signing in (or opening an account) I know what will happen if I try the opening an account with my email...... it will tell me I already have one.**Does anyone have a functioning and useful Dropbox account or is this a company just scamming everyones email details etc and selling them on?????
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Dropbox

Customer service issue
Reported by GetHuman3464278
Aug 22nd, 2019 - a year ago
Fixed
GetHuman3464278 shared how to fix
Seen by 4 customers so far
Similar issue to 2500 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman3464278 started working on this issue
Aug 22nd, 2019 8:17am
GetHuman3464278 confirmed the issue is fixed. Hooray!
Aug 22nd, 2019 8:17am