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Drizly Customer FAQ

Top Answers & How-to Guides

How do I Contact Drizly Customer Service?

The question we are asked most often is about how to talk to Drizly customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How does Drizly ensure the safety and legality of alcohol delivery?

Drizly prioritizes the safety and legality of alcohol delivery through several measures. Firstly, we employ a rigorous age verification...
Ask any question you have about Drizly customer service, get an answer now.

About Drizly

What is Drizly and how does it work?

Drizly is an online alcohol delivery service that allows customers to have beer, wine, spirits, and more delivered straight to their...

Availability

Is Drizly available in my area?

Yes, Drizly is available in many areas across the United States. To check if Drizly operates in your area, simply visit our website...

Delivery Options

What are the delivery options and charges?

Drizly offers multiple delivery options to ensure convenience for our customers. We have two primary options: standard delivery and For standard delivery, we partner with local retailers who handle the delivery within a specified time frame. Charges for this service vary depending on the location, order size, and retailer. Additionally, customers may have the option to join Drizly Express, which provides unlimited free standard delivery for a monthly fee. If you require faster delivery, we offer expedited delivery where your order is prioritized and delivered within an hour. This service is available in select areas and may incur an additional fee, which also varies based on location and order size. Rest assured, our aim is to provide flexible and affordable delivery options to ensure a seamless shopping experience for all Drizly customers....

Payment Methods

What forms of payment does Drizly accept?

Drizly accepts several forms of payment to provide convenience and flexibility to its customers. You can securely pay for your alcohol...

Order Tracking

Can I track my order?

Yes, you can easily track your order with Drizly. Once your order is placed, you will receive a confirmation email with a tracking...

Returns and Refunds

What is Drizly's return and refund policy?

Drizly's return and refund policy ensures customer satisfaction. If you are not completely satisfied with your purchase made through...

Order Restrictions

Are there any restrictions on what I can order?

Yes, there are some restrictions on what you can order through Drizly. Firstly, you must be of legal drinking age (21 years or older)...

Delivery Recipient

Can someone else receive my delivery?

Yes, someone else can receive your delivery through Drizly. When placing your order, simply enter the preferred delivery address and...

Damaged/Missing Items

What if my order is damaged or missing items?

If your order from Drizly arrives damaged or with missing items, we've got you covered. Please reach out to our customer support team...

Membership and Fees

Is there a membership or subscription fee for using Drizly?

No, there is no membership or subscription fee for using Drizly. Drizly is a free-to-use platform that brings alcoholic beverages to...

Safety and Legality

How does Drizly ensure the safety and legality of alcohol delivery?

Drizly prioritizes the safety and legality of alcohol delivery through several measures. Firstly, we employ a rigorous age verification...

Help me with my Drizly customer service issue

Ask any question you have about Drizly customer service. We will do our best to get you answers right away.
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