How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Dreyfus phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Dreyfus number should go right to a real human being
In fact, much of this information on this page is superfluous because this Dreyfus phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Dreyfus operates the call center for this 800-645-6561 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 562 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dreyfus phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dreyfus staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Dreyfus is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 562 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call Dreyfus
In summation, the best day to call Dreyfus is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Dreyfus staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Dreyfus
If you have time to do a bit of reading before you call Dreyfus, we recommend you read over some of our problem-specific articles.
Dreyfus is a prominent financial services company offering a wide range of investment solutions and expertise. With a rich history dating back to 1951, Dreyfus has become a trusted name in the industry. It functions as a subsidiary of BNY Mellon, a global leader in investment management and services. Dreyfus provides investment options tailored to individual needs, including mutual funds, money market funds, and other investment products. The company prides itself on a commitment to delivering exceptional service, innovative solutions, and competitive investment returns. Their team of experienced professionals implements a rigorous investment process, ensuring comprehensive research, risk management, and adaptation to market trends. As a reliable and client-focused financial services provider, Dreyfus strives to help investors achieve their financial goals.
Dreyfus is committed to maintaining a high level of security to protect user's information and investments. Employing the latest security technologies, Dreyfus ensures that all customer data and transactions are safeguarded against unauthorized access. The company follows strict industry standards and best practices to mitigate potential risks. Dreyfus employs encryption protocols, robust firewalls, and intrusion detection systems to secure the platform and prevent data breaches. Additionally, the company regularly monitors and updates its security measures to stay ahead of emerging threats and vulnerabilities. By prioritizing security, Dreyfus strives to provide customers with peace of mind and maintain the confidentiality, integrity, and accessibility of their personal and financial information.
No, it is not possible to link multiple accounts to Dreyfus. Dreyfus is designed to connect and manage a single investment account for each user. This ensures efficient and accurate tracking of your investment performance and portfolio. By focusing on a single account, Dreyfus can provide personalized insights and recommendations tailored specifically to your investment goals and risk tolerance. Should you have multiple accounts, we recommend considering consolidating your investments into a single account to take full advantage of the features and benefits offered by Dreyfus. Our platform is designed to streamline your investment management and presenting a comprehensive view of your portfolio.
Click the link above to get answers to just about any Dreyfus customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Dreyfus Customer Service Contacts
There are of course other ways to contact Dreyfus customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Dreyfus customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Dreyfus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dreyfus agent. This phone number is Dreyfus's best phone number because 3,372 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-645-6561 include Get financial advice and other customer service issues. Rather than trying to call Dreyfus first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Dreyfus has 2 phone numbers. It's not always clear what is the best way to talk to Dreyfus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Dreyfus. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dreyfus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.