Reverse a charge I did not order. This has happened before. Last Monday I contacted y...

GetHuman5316104's Dispute a Charge issue with DoorDash from September 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5316104's own words
Reverse a charge I did not order. This has happened before. Last Monday I contacted you gave you all the information you needed, you researched it and reversed the charge. Now, that very same charge appeared again on my bank statement. I am asking why this is happening and to have the charge *reversed again for a second time. **Here is the letter you sent me to regarding that transaction... **Hi Wyld,* *Thank you for providing the requested information!* *We have identified the charges and issued a refund to your original payment method. * *Note: Due to differences in bank processing times, your refund timeline may vary. Pending charges will be removed from your statement or updated to reflect the final charge within three business days. Charges already processed will be refunded to your original payment method within five to seven business days.* *For your security, we have deactivated the account using your credit card and deleted the pre-existing personal information in our system.* *If you have any questions or need help, our team is available at the link below! Your case number is *********.**Best,*Maria*DoorDash Support*DoorDash

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DoorDash

Dispute a Charge issue
Reported by GetHuman5316104
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 3232 others
0 customers following this

Timeline

GetHuman5316104 started working on this issue
Sep 30th, 2020 11:37am

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