Today is Wed. ********. I completed (*) deliveries today however, in the App. for the w...

GetHuman1651548's customer service issue with DoorDash from November 2018

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The issue in GetHuman1651548's own words
Today is Wed. ********. I completed (*) deliveries today however, in the App. for the week of: ******** - *******, it is reflected that I completed only (*) deliveries for a sum total of: $**.**, to date for this week*This is inaccurate data as (*) of the (*) completed deliveries is not reflected under the Earnings tab.**My completed deliveries represented on: Wed. ******** include the following merchants* coupled with the exact time I "Accepted" that delivery within the App:***) Buona Beef at *:** pm on ************) Slice Factory at *:** pm on ********* and***) Wing Stop at **:** pm on **********Unfortunately, I did not memorialize, within my own paper records, the exact dollar amount I was to receive for each of the aforementioned completed deliveries however, the App is only confirming (*) completions instead of (*) thus, the total sum earned for the week: $**.** is inaccurate and requires updating prior to Monday when earnings are directly deposited into bank accounts.**I can be reached directly on my cell phone at ***-***-**** anytime and would greatly appreciate a prompt reply from a member of your Customer Service Team!**I can so be reached via email at: *****@***.com however, my cell phone is the preferred method of contact.**I look forward to resolving this issue with Door Dash promptly!!**Regards,**Alicia N. Byie, MeD*Door Dash Driver**P.S*I am new to this organization, having joined and completed my *st delivery this past Sunday ******** so it is rather disheartening to be encountering issues surrounding proper accounting of payment* coupled with the fact that there is NO quick and easy method, built into the Door Dash App, which allows contractors, like myself, to promptly contact and converse with a member of your support team. All of the excess time I have had to spend: ***. Researching, on the internet, the best method of contact* and** *. Taking the time to compose this email is most certainly consuming vaulable which could have been spent accepting and effecting prompt deliveries to the customer!!*But I am sure you are more than familiar with this particular complaint!!
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Customer service issue
Reported by GetHuman1651548
Nov 29th, 2018 - 9 mons ago
I have an issue with DoorDash too
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GetHuman1651548 started working on this issue
Nov 29th, 2018 7:42am