Actually, the refund for the missing coleslaw was $*.** and after checking my bank for the promised refund, I went back to my DoorDash account and found that the credit was actually issued as a DoorDash Credit, a fact I wasn't aware of when accepting their offer. Had I known I needed to buy more food in order to get compensated for what was wrong with my last order, I certainly wouldn't have accepted that arrangement. So, I consider this issue fixed but not fixed

GetHuman1346562's customer service issue with DoorDash from October 2018

15 views | 3785 similar | 0 following
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The issue in GetHuman1346562's own words
This is Re: Order No. ********* of Oct. **, **** (*:** PM) * Posted: Oct. **, ****. The order was from KFC and was $**.**. -- We had a problem that the coleslaw was missing from our order and we reported this through your Help portal on your website. We were offered, (I believe it was about $*.** to be refunded), which we accepted. Although your site still reflects that you issued a refund, I was charged for and my credit card reflects the entire $**.** with no reimbursement issued as of Oct. **, ****. I would appreciate if you could look into this matter and adjust my charge accordingly. Thank you.

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Customer service issue
Reported by GetHuman1346562
Oct 15th, 2018 - 4 years ago
Seen by 15 customers so far
Similar issue to 3785 others
0 customers following this
Items needed
Email address on the account
Billing address
Name on the account


GetHuman1346562 started working on this issue
Oct 15th, 2018 10:16am
GetHuman1346562 indicated the issue is not fixed yet.
Oct 16th, 2018 11:02am

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