So there are * issues that im having right now, * is i have had two of your DoorDash su...

GetHuman-dannyche's customer service issue with DoorDash from August 2018

17 views | 2129 similar | 0 following
Help with my DoorDash issue
GetHuman-dannyche's next move: send an email to DoorDash.
Tap the button below to start an email to DoorDash- it's the best way to get support from them right now. We'll check later to make sure GetHuman-dannyche got a response or help escalate.
The issue in GetHuman-dannyche's own words
So there are * issues that im having right now, * is i have had two of your DoorDash supports contact me saying i qualify for a ***$ bonus for doing a great job in just my first week, i then asked if that would be deposited along with my weekly pay and BOTH said where is it? I already recieved the weekly payment today, ill be looking forward to that being deposited today. My second issue that i do not think i explained well enough for another DoorDash supporter was that saturday night i had an order at PhatCatz and the app crashed and got stuck after it repeatedly said “Order has not been placed yet” when the order was in fact placed abut ** mins before. Confusion started happening so i walked into the restaurant and waited for about an hour due to the miscommunication of the restaurant and the customer, NOT my arrival. The support i spoke to mentioned something about “we monitor arrival time” etc. but this was not because of my arrival, pickup time nor delivery time. The delivery time was about *:**pm and the food was delivered around **:**pm due to the extremely busy restaurant and miscommunication. Reason for mentioning this second inconvenience that wasted about an hour and a half of my dashing is because i was told i was getting an acomodation of **$ for *! cancelled orders last week that i still never got so im going to need that deposited as well along with an acomodation for this ridiculous PhatCatz order asap because i dont like wasting money and time. Lastly, sunday night a mcdonalds order for a Fernando was placed, yet the Red Card declined going through as credit AND debit. Therefore payment was not able to be made so the app doesnt let us move on to the next step so a lady was very kind to pay for the order and the delivery was made. I do not trust paying for somebody elses food with my card because it seems you guys are iffy on payments and communication. So, to sum all of this up i will need * accomodations for * inconveninces and the lack of communication you guys have, i cant even call a number because they do not go through, no one picks up the phones or i get hung up on, the **$ Due to the cancellation, and most importantly my ***$ bonus ASAP for doing a great job getting peoples food to them early and on time.

GetHuman-dannyche did not yet indicate what DoorDash should do to make this right.

How GetHuman-dannyche fixed the problem

We are waiting for GetHuman-dannyche to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DoorDash's attention and get better help faster. Tap below to get started.
Having DoorDash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dannyche fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-dannyche
Aug 28th, 2018 - 3 years ago
Seen by 17 customers so far
Similar issue to 2129 others
0 customers following this
Items needed
Email address on the account
Billing address
Name on the account


GetHuman-dannyche started working on this issue
Aug 28th, 2018 4:54pm
GetHuman-dannyche indicated the issue is not fixed yet.
Aug 28th, 2018 6:01pm
GetHuman-dannyche indicated the issue is not fixed yet.
Aug 29th, 2018 5:15pm
GetHuman-dannyche indicated the issue is not fixed yet.
Aug 29th, 2018 5:56pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies