Hi, have been driving for a few weeks now and have had some difficulties with certain...

GetHuman631678's customer service issue with DoorDash from April 2018

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The issue in GetHuman631678's own words
Hi, have been driving for a few weeks now and have had some difficulties with certain stops, either language barrier, bad cust service on their end and making food take forever over complications or my red card declining. ALL of these have detrimental my customer review apparently and I am now facing a bad review. I am very proficient at my work and very timely as you can see all my other ratings are superb. I have not been able to call and talk to anyone about this issue or even an issue with one of the businesses. I like working for door dash but really would not want to be booted off the app for things that were out of my control, especially considering I was doing the best I could in those situations by communicating with customer and with establishment. I would just like someone to help me in this matter and hopefully realize my score does not determine my aptitude in customer service, I feel I've done a great job getting orders to people as fast and efficient as possible

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Customer service issue
Reported by GetHuman631678
Apr 26th, 2018 - 5 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 2526 others
0 customers following this
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GetHuman631678 started working on this issue
Apr 26th, 2018 5:37pm
GetHuman631678 indicated the issue is not fixed yet.
Apr 27th, 2018 4:12am
GetHuman631678 indicated the issue is not fixed yet.
Apr 27th, 2018 9:06pm

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