I ordered dinner on ********** at *:** pm from Store ***** Order *****. The email stat...

GetHuman5626825's Complaint About an Order issue with Domino's Pizza from January 2021

Help with my Domino's Pizza issue
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Your name, Location of restaurant, and Order number
The issue in GetHuman5626825's own words
I ordered dinner on ********** at *:** pm from Store ***** Order *****. The email stated approximately ** - ** minutes for the meal to arrive. It arrived at **:** pm. The food was lukewarm, I had to reheat the pizza and chicken.**The other issue was the pasta dishes. The chicken alfredo (-chicken) was overcooked and not enough pasta. The pasta with the marina sauce on it had so much sauce piled on top I could not see the pasta. When I did see the pasta, it lined the bottom of the pan. When I called the store, I asked why both servings were shorted. The guy put me on hold and then told me they were running out of pasta and needed to stretch the order. I then asked why didn't they call because I would have cancelled the order. He said they just decided to fix the order. I told him I was not happy and wanted my money back. I also told him I had a picture of the pasta.**When I asked what I needed to do, the guy told me to call the **** dominoes number.**This has not happened to me before when something was wrong with the order. I have not had many issues with orders but when I have the issue has been easily resolved. **What are my options?

GetHuman5626825 did not yet indicate what Domino's Pizza should do to make this right.

How GetHuman5626825 fixed the problem

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Domino's Pizza

Complaint About an Order issue
Reported by GetHuman5626825
Jan 6th, 2021 - 3 months ago
Not resolved
Seen by 24 customers so far
Similar issue to 2308 others
0 customers following this

Timeline

GetHuman5626825 started working on this issue
Jan 6th 7:34pm
GetHuman5626825 indicated the issue is not fixed yet.
Jan 6th 7:39pm
GetHuman5626825 indicated the issue is not fixed yet.
Jan 6th 7:39pm
GetHuman5626825 indicated the issue is not fixed yet.
Jan 6th 7:39pm
GetHuman5626825 indicated the issue is not fixed yet.
Jan 6th 7:39pm
GetHuman5626825 indicated the issue is not fixed yet.
Jan 6th 7:39pm

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