Placed on order March ** *:**pm*App said my food was done @*:**. At *:** called and wa...

GetHuman-fixettef's customer service issue with Domino's Pizza from March 2019

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The issue in GetHuman-fixettef's own words
Placed on order March ** *:**pm*App said my food was done @*:**. At *:** called and was told it had left the store * minutes earlier but it wasn’t until *:** that the online tracker said it left. My home is *minutes away but it did not reach my house until *:** pm. I opened the chicken box and with a high quality thermopen the temperature of my chicken visually was burnt and the temp registered ** degrees, hence the boxes did nothing to retain the temp. I called back and just like the two other calls the person was not helpful and had no reassurance that my credit card would be credited and the thought of having my order remade was not an option as if they are still understaffed it’s not going to get here any hotter or faster with only one delivery guy available

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Domino's Pizza

Customer service issue
Reported by GetHuman-fixettef
Mar 15th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1385 others
0 customers following this

Timeline

GetHuman-fixettef started working on this issue
Mar 15th, 2019 11:26pm

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