I placed an order on your app, and went to pick it up. They didn’t have my order, and...

GetHuman-jennith's customer service issue with Domino's Pizza from October 2018

4 views
 | 
310 similar
 | 
0 following
Help with my Domino's Pizza issue
First: share to improve GetHuman-jennith's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jennith's next move: talk to Domino's Pizza when they open.
Domino's Pizza's call center is closed now. We will send GetHuman-jennith a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-jennith may need:
Your name, Location of restaurant, and Order number
The issue in GetHuman-jennith's own words
I placed an order on your app, and went to pick it up. They didn’t have my order, and refused to let me use the $*.** carry out coupon to reorder because it’s only available if you use the app. I used the app in the store to try and place the order again, it was dropped. The Manager (guy wearing a leather motorcycle jacket) told me he wouldn’t honor the coupon. This ruined our night. We’ve recently moved to the neighborhood, and planned a special sleepover for my daughter and her friends. I love Dominos, and am very dissatisfied with the treatment I received tonight.**This was the new store located on **nd in *****
GetHuman-jennith did not yet indicate what Domino's Pizza should do to make this right.
I have an issue with Domino's Pizza too
How GetHuman-jennith fixed the problem
We are waiting for GetHuman-jennith to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Domino's Pizza's attention and get better help faster. Tap below to get started.
Having Domino's Pizza issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Domino's Pizza email you?
This email address isn't valid
Follow this issue
See how GetHuman-jennith fixes it.
This email address isn't valid

Domino's Pizza

Customer service issue
Reported by GetHuman-jennith
Oct 20th, 2018 - a mon ago
I have an issue with Domino's Pizza too
Not resolved
Seen by 4 customers so far
Similar issue to 310 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jennith started working on this issue
Oct 20th 3:26am