To Whom it may Concern: July**********I sent t...

GetHuman3394669's customer service issue with Dominion Virginia Power from August 2019

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The issue in GetHuman3394669's own words
I am trying to get a duplicate check sent in my name instead of my fathers as he is deceased. ... To Whom it may Concern: July**********I sent this letter via email on the above date this time I am typing it in the email. My passed away February********. **My mother would not allow me change the electric bill from his name to hers! My mother passed recently and my son **purchased the home. He recently put the bill in his name. We then received a refund check in the mail in my fathers **name Russell R. Argabrite USN in the amount of $***.**. I no longer have my fathers will in which I was named the **executor of his estate. **Martha Cassidy ***** Herbert Street*Norfolk, VA *******Sincerely,**Martha Cassidy **Enclosed:*Copy of my father's death certificate *Copy of the check front and back *Copy of my Driver's License **I am unable to download the copies that are supposed to be attached. If you need them I can email them directly to you.
The refund check was sent in my father's name when the service was changed into my son name after he purchased the house when my mother passed away.
I would like a refund check sent in my name as I am still the executor of his estate.
My father was a customer from **** when the company was called VEPCO until his death and then my mother continued to pay the billin his name until she passed and my son purchased the house.
I emailed the above information on July******** with no reply to date. I would like to resolve this issue before I die.
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Dominion Virginia Power

Electric
Customer service issue
Reported by GetHuman3394669
Aug 9th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 875 others
0 customers following this

Timeline

GetHuman3394669 started working on this issue
Aug 9th, 2019 1:12am

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