I went into Dollar Tree store **** and purchased some items on August *,****. When I go...

GetHuman-bshaunta's customer service issue with Dollartree.com from August 2019

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The issue in GetHuman-bshaunta's own words
I went into Dollar Tree store **** and purchased some items on August *,****. When I got to the register to pay for my merchandise the cashier said that my card was declined . I swiped another card and she said declined again. I know I had money on these cards but proceeded to just pay in cash so I wouldn't be holding up the line. I paid for my merchandise with the cash and when I checked my card the transaction had been taking out of my card also. So now I have overpaid I asked the manager on duty, Amanda for help or could she give me my money back she gave me the number to call and see what can be done. I have been calling that number since the day that it happened I've been calling the number to the corporate office still no answer and cant get anyone to answer the phones. I called up to the store and asked for the manager Rob Lynn and the man that answered the phone hung up on me. I spend my hard earned money and support the Dollar Tree stores and this is how I'm being treated!!! All I want is for someone to tell me what they can do about my extra money will they put it back on my card or will they let me shop in the store for my money that was already spent. Please tell me something I'm being ignored and treated badly by this company. I'm feeling as I will never shop in another one of these stores again.!!

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Dollartree.com

Customer service issue
Reported by GetHuman-bshaunta
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 108 others
0 customers following this

Timeline

GetHuman-bshaunta started working on this issue
Aug 5th, 2019 9:49pm
GetHuman-bshaunta indicated the issue is not fixed yet.
Aug 7th, 2019 2:51am
GetHuman-bshaunta indicated the issue is not fixed yet.
Aug 7th, 2019 2:53am
GetHuman-bshaunta indicated the issue is not fixed yet.
Aug 7th, 2019 2:54am

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