In late march **** my wife and I visited your store located at about the **** block of...

GetHuman940096's customer service issue with Dollartree.com from August 2018

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The issue in GetHuman940096's own words
In late march **** my wife and I visited your store located at about the **** block of east ave S in the city of Palmdale , California and while paying the$**.** bill with a personal check ,your cash register froze and would not process our check. the manager that day moved our account to another register which turned out being charged to our bank twice,once on ******** as a paper check and again on ******** as an electronic check.both show check ***** from Jesse R. Gonzalez and Mary H. Gonzalez .talked to the manager and she directed me to call *-***-***-**** Ext.***** to no avail. please inform them that we have a $ **.** credit due.* Thank You ! Jesse R. Gonzalez
GetHuman940096 did not yet indicate what Dollartree.com should do to make this right.
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How GetHuman940096 fixed the problem
sorry but i must of ansered incorectly,it was not fixed even the clerk refused to call the home office to correct the problem ,no more dollar tree shopping. thank you!
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Dollartree.com

Customer service issue
Reported by GetHuman940096
Aug 1st, 2018 - 9 mons ago
I have an issue with Dollartree.com too
Fixed
GetHuman940096 shared how to fix
Seen by 10 customers so far
Similar issue to 12 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman940096 started working on this issue
Aug 1st, 2018 8:56pm
GetHuman940096 indicated the issue is not fixed yet.
Aug 1st, 2018 11:36pm
GetHuman940096 indicated the issue is not fixed yet.
Aug 8th, 2018 1:03am
GetHuman940096 indicated the issue is not fixed yet.
Aug 8th, 2018 1:12am
GetHuman940096 confirmed the issue is fixed. Hooray!
Aug 8th, 2018 1:12am