On ***** I placed orders for several items to be delivered to my local store. I receive...

GetHuman1533194's customer service issue with Dollar Tree from November 2018

Help with my Dollar Tree issue
The issue in GetHuman1533194's own words
On ***** I placed orders for several items to be delivered to my local store. I received notices telling me that two of the items were shipped. When I went to the store to pick them up each order was short one case of product. The store is holding what was shipped. I'd like to know when the missing items will be shipped so I can pick all of them up together.

GetHuman1533194 did not yet indicate what Dollar Tree should do to make this right.

How GetHuman1533194 fixed the problem
Contacting Dollar Tree has always been difficult to contact by phone. Get Human was a great help. I had placed two orders online. Out of a total of ** cases two were missing for different items. My case took several days. Once I called at night and the department I needed went home at ****. Call the next day. They couldn't help me, call Monday. Monday was a holiday for the department. I finally solved the problem on Tuesday. The missing items are being shipped to my store for pickup. All the while I had the Get Human URL and just scrolled to it. What a great tool.
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Dollar Tree

Customer service issue
Reported by GetHuman1533194
Nov 10th, 2018 - 4 years ago
GetHuman1533194 shared how to fix
Seen by 27 customers so far
Similar issue to 318 others
0 customers following this
Items needed
Order number
Billing address
Email address
Phone number
Name on account