While shopping at dollar tree, in Abbeville Louisiana on *-**-** my daughter and I was...

GetHuman1020860's customer service issue with Dollar Tree from August 2018

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The issue in GetHuman1020860's own words
While shopping at dollar tree, in Abbeville Louisiana on *-**-** my daughter and I was looking around and there was a big white rack around ** PLUS pounds leaned up against the coke machine not attached to anything, as my daughter proceds to go by it it falls directly ontop of her and smashed her from the waste down. I ran as fast as I could to get it off of her as she was screaming bloody murder. Instead of just leaving my basket I checked out and filled out a accident report. Mind you the cashier was telling me as I was filling out report that it was NOT suppose to be right there and was not secured to anything and the mangager was suppose to move it eailer.. as soon as the manager heard my daughter screaming she runs from back and grabs the rack and hurried and moved it but luckily I got a picture of exactly how it was propped up against a drink machine. The manager proceeded to tell me that this has never happened and this and that, and I’m asking so what are we going to do about this. My daughter was not in the wrong she tells me to call the manager on duty the next day before *... so I did that the next day he tells me that “what am I suppose to do” “cooperate is suppose to call you today... today is the **nd we call dollar tree ONCE again and tell them we didn’t hear from cooperate again and what’s the number. They gave us a INCORRECT NUMBER BECAUSE THEY DONT WANT TO GET INTROUBLE BC THEY WAS IN THE WRONG ... my daughter has bruises all over from this smashing her and a hurt ankle. She is * years old.. I have every picture to prove it a accident report and the cameras that are in the store will show the whole inicident that could have been avioded. I’m just tired of geting the run around. They told me my case number was ****************
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Dollar Tree

Customer service issue
Reported by GetHuman1020860
Aug 21st, 2018 - 5 mons ago
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Seen by 6 customers so far
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GetHuman1020860 started working on this issue
Aug 21st, 2018 10:44pm
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Aug 21st, 2018 10:45pm