I ordered my Dollar shave box on July *nd and I have gotten emails confirming the order...

GetHuman5060326's customer service issue with Dollar Shave Club from July 2020

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The issue in GetHuman5060326's own words
I ordered my Dollar shave box on July *nd and I have gotten emails confirming the order and saying that I will get my order in *-* days. After the * days had passed, I looked at the help center and it said that things might come a little later than expected. It has now been ** days and my order has not been shipped and the website said to contact Dollar Shave Club with a concern if it has been **-** days. The live chat is not helpful for my circumstance and emailing is estimated to take another week or so for a response so it isn't very helpful either. I would just like my order and it feels like Dollar Shave Club doesn't see me. I understand it is more difficult given the circumstances or coronavirus but I have never had something take so long to ship out of their estimated shipping time.

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Dollar Shave Club

Customer service issue
Reported by GetHuman5060326
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1971 others
0 customers following this

Timeline

GetHuman5060326 started working on this issue
Jul 13th 4:58pm