I never received my first time package for the five dollar shave club starter kit. I th...

GetHuman-beccawea's Track an Order issue with Dollar Shave Club from December 2019

Help with my Dollar Shave Club issue
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-beccawea's own words
I never received my first time package for the five dollar shave club starter kit. I think the shipping information was sent to the wrong email too so I dont know how to track it other than the payment on my members first app.

GetHuman-beccawea did not yet indicate what Dollar Shave Club should do to make this right.

How GetHuman-beccawea fixed the problem

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Dollar Shave Club

Track an Order issue
Reported by GetHuman-beccawea
Dec 12th, 2019 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 2444 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-beccawea started working on this issue
Dec 12th, 2019 12:24am
GetHuman-beccawea indicated the issue is not fixed yet.
Dec 13th, 2019 1:18am
GetHuman-beccawea indicated the issue is not fixed yet.
Dec 13th, 2019 11:40pm
GetHuman-beccawea confirmed the issue is fixed. Hooray!
Dec 15th, 2019 2:10am

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