I chated with you November the **th because i did not recieve my order for November ord...

GetHuman-mrayfiel's customer service issue with Dollar Shave Club from December 2018

2 views
 | 
3244 similar
 | 
0 following
Help with my Dollar Shave Club issue
First: share to improve GetHuman-mrayfiel's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mrayfiel's next move: go to the Dollar Shave Club help center.
Dollar Shave Club doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mrayfiel will want to follow the link below to head to their help center. We will check on GetHuman-mrayfiel later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mrayfiel may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-mrayfiel's own words
I chated with you November the **th because i did not recieve my order for November order. Was told it was changed to every other month. Which i did not. I then asked them to make sure it's every month. The person said that it would ship on **th. On the **th or **th i contacted by chat again. I was asked to confirm my address.i did and it was correct. At that time i was told it shipped on the **th. It's December *th still no order recieved. I'm really think customer service has declined since i joined in ****. If i do not recieve my order on December *th i will cancel my order and all future orders. Disappointment is a understatement.
GetHuman-mrayfiel did not yet indicate what Dollar Shave Club should do to make this right.
I have an issue with Dollar Shave Club too
How GetHuman-mrayfiel fixed the problem
We are waiting for GetHuman-mrayfiel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Dollar Shave Club's attention and get better help faster. Tap below to get started.
Having Dollar Shave Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Dollar Shave Club email you?
This email address isn't valid
Follow this issue
See how GetHuman-mrayfiel fixes it.
This email address isn't valid

Dollar Shave Club

Customer service issue
Reported by GetHuman-mrayfiel
Dec 5th, 2018 - a mon ago
I have an issue with Dollar Shave Club too
Not resolved
Seen by 2 customers so far
Similar issue to 3244 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mrayfiel started working on this issue
Dec 5th, 2018 12:08pm