I chated with you November the **th because i did not recieve my order for November ord...

GetHuman-mrayfiel's customer service issue with Dollar Shave Club from December 2018

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The issue in GetHuman-mrayfiel's own words
I chated with you November the **th because i did not recieve my order for November order. Was told it was changed to every other month. Which i did not. I then asked them to make sure it's every month. The person said that it would ship on **th. On the **th or **th i contacted by chat again. I was asked to confirm my address.i did and it was correct. At that time i was told it shipped on the **th. It's December *th still no order recieved. I'm really think customer service has declined since i joined in ****. If i do not recieve my order on December *th i will cancel my order and all future orders. Disappointment is a understatement.
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Dollar Shave Club

Customer service issue
Reported by GetHuman-mrayfiel
Dec 5th, 2018 - a mon ago
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GetHuman-mrayfiel started working on this issue
Dec 5th, 2018 12:08pm