New Marine missing his Razor Handle

GetHuman-gemragir's customer service issue with Dollar Shave Club from September 2018

12 views | 1801 similar | 0 following
Help with my Dollar Shave Club issue
First: share to improve GetHuman-gemragir's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gemragir's next move: find and follow the right step-by-step guide.
Dollar Shave Club doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gemragir will need to dig through the advice provided by Dollar Shave Club, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gemragir can let us know if they help or not.
Before contacting them, items GetHuman-gemragir may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-gemragir's own words
Trying to give my son a nice razor for his USMC Graduation but it is missing the handle. :( ... Hello. I ordered my son the Essentials Starter Kit which was to include a razor handle, on July **, ****. About a month after he left for Boot camp. I received the box and put it in his room. We just returned home with our new member of the US Military and he was going through his mail and opened the box and there was no razor handle, just the Shave Butter, a pack of razor blades, * one wipe charlies and Amber Lavender Body Cleanser.*He is only home for a few days before he heads back out so there is limited time in you being able to get him his razor handle. Since there is no Customer Service number listed, I am hoping you receive this today and begin to get something going so he can have his razor handle before he flies back out. *Thank you,**Robin G.
Because he opened it expecting to have a handle to go with the blades.
Just expedite shipping on a razor blade for my son before he ships back out on *******.
I've given DSC as gifts to my sons and my dad and even referred you to my friends.
Could not get the chat feature to work and no Customer Service number is listed anywhere.
How GetHuman-gemragir fixed the problem

We are waiting for GetHuman-gemragir to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Dollar Shave Club's attention and get better help faster. Tap below to get started.
Having Dollar Shave Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gemragir fixes it.
This email address isn't valid

Dollar Shave Club

Essentials Starter kit missing razor handle
Customer service issue
Reported by GetHuman-gemragir
Sep 15th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 1801 others
0 customers following this


GetHuman-gemragir started working on this issue
Sep 15th, 2018 11:29pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies