New Marine missing his Razor Handle

GetHuman-gemragir's customer service issue with Dollar Shave Club from September 2018

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Help with my Dollar Shave Club issue
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Dollar Shave Club doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gemragir will need to dig through the advice provided by Dollar Shave Club, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gemragir can let us know if they help or not.
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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-gemragir's own words
Trying to give my son a nice razor for his USMC Graduation but it is missing the handle. :( ... Hello. I ordered my son the Essentials Starter Kit which was to include a razor handle, on July **, ****. About a month after he left for Boot camp. I received the box and put it in his room. We just returned home with our new member of the US Military and he was going through his mail and opened the box and there was no razor handle, just the Shave Butter, a pack of razor blades, * one wipe charlies and Amber Lavender Body Cleanser.*He is only home for a few days before he heads back out so there is limited time in you being able to get him his razor handle. Since there is no Customer Service number listed, I am hoping you receive this today and begin to get something going so he can have his razor handle before he flies back out. *Thank you,**Robin G.
Because he opened it expecting to have a handle to go with the blades.
Just expedite shipping on a razor blade for my son before he ships back out on *******.
I've given DSC as gifts to my sons and my dad and even referred you to my friends.
Could not get the chat feature to work and no Customer Service number is listed anywhere.
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Dollar Shave Club

Essentials Starter kit missing razor handle
Customer service issue
Reported by GetHuman-gemragir
Sep 15th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1801 others
0 customers following this

Timeline

GetHuman-gemragir started working on this issue
Sep 15th, 2018 11:29pm