I booked a car from the airport for * ** days from ***** to *****.*I had to pay...

GetHuman-heinzsch's customer service issue with Dollar Rent-A-Car from August 2018

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The issue in GetHuman-heinzsch's own words
I was trying to give cash money, than*I offerd all the details Account Nr and also*the pin nr from the Mastercard,*he did speak over skyp with him,*but he not accept everything, only a creditcard from me.*In the end I need a car for * weeks,*and an another Rental Car accept the *Mastercard from my friend.*Dollar didnt help or was cooperativ, only creditcard and not an another agreement. ... I booked a car from the airport for * ** days from ***** to *****.*I had to pay ***€ , id it before, came to the counter and have to ***€ for caution, that is ok.*But I could not pay then I have only a*Debit and maestro card.*But your don't accept it, every hotels*and supermarcet in europa works with *this cards. I had not a chance to get that car and have to pay the full amount.*Please help me I had to hire in an another comp. a car und pay the full amount , i could not cancel it I am to late , and your comp. gave me not a car,*I offert them cash or from a friend the Mastercard Nr. with the Pin Nr. nothing *works. So in the end I lose my money and pay in the end double, I can not understand your business strategy, this had nothing to do with service.
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Dollar Rent-A-Car

Customer service issue
Reported by GetHuman-heinzsch
Aug 16th, 2018 - a yr ago
I have an issue with Dollar Rent-A-Car too
Fixed
Seen by 12 customers so far
Similar issue to 33 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-heinzsch started working on this issue
Aug 16th, 2018 6:58pm
GetHuman-heinzsch indicated the issue is not fixed yet.
Aug 17th, 2018 4:40am
GetHuman-heinzsch indicated the issue is not fixed yet.
Aug 17th, 2018 8:10pm
GetHuman-heinzsch indicated the issue is not fixed yet.
Aug 17th, 2018 8:17pm
GetHuman-heinzsch shared this issue with others over email
Aug 17th, 2018 8:19pm
GetHuman-heinzsch indicated the issue is not fixed yet.
Aug 18th, 2018 6:18am
GetHuman-heinzsch indicated the issue is not fixed yet.
Aug 18th, 2018 6:40am
GetHuman-heinzsch indicated the issue is not fixed yet.
Aug 20th, 2018 7:55am
GetHuman-heinzsch indicated the issue is not fixed yet.
Aug 24th, 2018 3:00pm