I got a call to come pick up a resident that I take care of who was shopping. The DG e...

GetHuman2234203's customer service issue with Dollar General from February 2019

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The issue in GetHuman2234203's own words
I got a call to come pick up a resident that I take care of who was shopping. The DG emoployee said the parking lot was icy and she didn't want this customer falling in their parking lot. I get over there and the customer was gone. The parking lot looked fine. When I asked where the lady was the employee said she was gone. I said where was she having trouble? Your parking lot looks okay to me. She pointed to the edge of the parking lot near the road. When I mentioned we would do the survery and say the parking lot was icy she then said they didn't own that portion of the property. Then why did she call and say to come get the customer off of their icy parking lot??? And then not even get the customer to wait so they could be picked up. This staff's name was Sam.
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Dollar General

Customer service issue
Reported by GetHuman2234203
Feb 18th, 2019 - 8 mons ago
I have an issue with Dollar General too
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Seen by 3 customers so far
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