I ordered * items * days ago. First payment went out of my bank and when I didn't recei...

GetHuman-jjodiewh's customer service issue with DisneyStore.com from November 2018

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I ordered * items * days ago. First payment went out of my bank and when I didn't receive the my order on the estimated day i rang the day after to be told that there was an error and I would have to reorder. I never re ordered but there has been another payment taken out of my account. So thats two payments that have left my account and I still have not got my items that i ordered. This is terrible and bad customer service as when I rang up about the situation no one was much help.
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DisneyStore.com

Customer service issue
Reported by GetHuman-jjodiewh
Nov 28th, 2018 - 9 mons ago
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GetHuman-jjodiewh started working on this issue
Nov 28th, 2018 5:49pm