Direct Express Card was stolen so there's nobody there to cancel or replace it

Cancel and replace my stolen Direct Express Card ... My wallet and everything was stolen from me while I was in the hospital. I need to cancel and replace my card before the next deposit comes in. I've called several times in * days but I always get the same message that customer service representatives are getting too many calls and then hangs up on me nobody ever answers and since my wallet was stolen, I don't want anybody trying to use my money. I need that card cancelled and replaced IMMEDIATELY

I told multiple times in * days and I always get the same message that the support Representatives are getting a high volume of calls and then hangs up on me

I need to cancel and reissue a new card before my deposit comes in so nobody else can use it

I've been with Direct Express for several years and every time I've had a problem like this I reported it and it was handled very quickly but this time it's ridiculous I've got almost $*,*** winning on me and I don't want anybody else to use it before I can get a new card

I've been to the website and I called the number multiple times but I'm getting nowhere I need to do this now I don't know what else to do