Direct Energy Customer Service

Contact Direct Energy & solve common issues

Use Direct Energy's Phone Number

Direct Energy's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Direct Energy. Below you will also find the phone and non-phone-based contact information we've gathered.

Direct Energy: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Direct Energy.
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Click below to show 1 more questions, answers, and complete guides to common Direct Energy customer support problems.

Contacting Direct Energy customer support

Below you can compare and contrast the 2 ways to contact Direct Energy by looking at which ones are the fastest and which ones other customers recommend the most for solving Direct Energy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Direct Energy across the following channels: Phone, Web.

Phone number / contactWaitVotes
888-305-3828
Customer Service
89 mins19
Online Help at directenergy.com
Customer Service
< 2 hrs100

Does GetHuman work with Direct Energy?

GetHuman does not work with Direct Energy's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Direct Energy at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Direct Energy's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Direct Energy at a Glance

Direct Energy has no chat option
Direct Energy has no customer email
Direct Energy has 1 help forum
Direct Energy has no twitter handle
Direct Energy has no facebook page
Contact information overview

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