Mike Hedstrom* Acct * **********Our office burned down Nov. *st ****. We ordered new se...

GetHuman-mikehed's Cancel Account issue with DirecTV from July 2020

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The issue in GetHuman-mikehed's own words
Mike Hedstrom* Acct * **********Our office burned down Nov. *st ****. We ordered new service for our rebuilt office in June of ****, The first two tech appointments failed to show. The third appt. left half way through the job to pickup a tripod for the dish mount. He told me he was coming back. Never came back, left a ceiling tile open in the IT room, which resulted in the HVAC unit to over run and condensation pooled on some customer product in our warehouse. At that point I called Dish and the hooked up a new service for us. When I called to cancel I was given a Loyalty dept phone * that had no voice mail set up and was busy multiple times that I called. We were billed for service we did not receive and as owner of the business I'm spending way to much time trying to resolve this mess. Your customer service is awful.

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Cancel Account issue
Reported by GetHuman-mikehed
Jul 7th, 2020 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 2604 others
0 customers following this


GetHuman-mikehed started working on this issue
Jul 7th, 2020 1:54pm

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