My name is Lisa Pendergrass, pass code **** and phone *** *** ******I talked to * diff...

GetHuman-lisapend's customer service issue with DirecTV from November 2018

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The issue in GetHuman-lisapend's own words
My name is Lisa Pendergrass, pass code **** and phone *** *** ******I talked to * different uneducated CSR's yesterday for hour and half and they never understood anything and kept transferring me to wrong dept. My bill is incorrect and I don not have the NFL net work and never wanted it. I cancelled it last year in December and some how it was back on my bill and I paid ***.** dollars twice which was wrong on ATT end. I talked to rep who credited my November bill and I paid **.** dollars. My bill for Dec should not be ***.** dollars. My bill is only supposed to be **.** dollars what I agreed to. If this is not fixed by today I will contact ,my attorney. I will not be ripped off by ATT billing me what they want to bill me and out something on my account I didn't agree to. ATT need american speaking people and retrain your CSR because they just wasted my time.
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DirecTV

Customer service issue
Reported by GetHuman-lisapend
Nov 30th, 2018 - 6 mons ago
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GetHuman-lisapend started working on this issue
Nov 30th, 2018 4:55pm