Me and my wife signed up for direct tv now at our local cricket store my phone automati...

GetHuman-jamesboh's customer service issue with DirecTV from October 2018

7 views | 7715 similar | 0 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman-jamesboh to get a DirecTV rep on the line!
Always use the GetHuman Phone to call DirecTV. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-jamesboh's own words
Me and my wife signed up for direct tv now at our local cricket store my phone automatically saves all passwords and user names when we put all our banking information in and signed up the app and website did not reconize my password or username we could not access the service we were being charged for. I have called the **** number and i was always told that the **** number was for direct tv customers only Direct tv now keeps charging us and we cannot access the service there are plenty of people online who are having the same issue this is an illegal pratice to charge people for services they cannot access or do not want i want a refund of the ** dollars we were charged and i want to cancel my subscription i can not cancel my subscription myself because i cant log in and you have to log in to cancel so direct tv is making it easy to collect every month when i cant log in to cancel direct tv and direct tv now no longer have permission to automatically withdrawal funds from our checking account documents from the bank can be provided upon request.

GetHuman-jamesboh did not yet indicate what DirecTV should do to make this right.

How GetHuman-jamesboh fixed the problem

We are waiting for GetHuman-jamesboh to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jamesboh fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jamesboh
Oct 14th, 2018 - 4 years ago
Seen by 7 customers so far
Similar issue to 7715 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account


GetHuman-jamesboh started working on this issue
Oct 14th, 2018 5:02am
GetHuman-jamesboh indicated the issue is not fixed yet.
Oct 15th, 2018 11:16am

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers