had appointment scheduled today between *-** for service to add another receiver for a...

GetHuman-mcecc's customer service issue with DirecTV from September 2018

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The issue in GetHuman-mcecc's own words
had appointment scheduled today between *-** for service to add another receiver for a new tv. Received numerous phone msgs stating that they would be here between those hours. When I called them after ** pm because no one showed up the msg stated that I was scheduled for an service call next Wednesday. When I was able to talk to a human she said " I'm sorry, no one was available today." They called numerous times over the past week to remind me, including twice this morning. The last reminder was at **am this morning. So having made this appointment over a week ago and wasting this morning waiting and still not getting services or any real explanation I want this rectified asap. I am not available tomorrow but will be home all day sunday. I have been a DirecTV customer for a number of years and am just about ready to go find a new provider.
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DirecTV

Customer service issue
Reported by GetHuman-mcecc
Sep 21st, 2018 - 6 mons ago
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GetHuman-mcecc started working on this issue
Sep 21st, 2018 7:42pm