To make a long story short. I cancelled Direct T.V. Now on ********** with a gentlemen...

GetHuman-sammood's customer service issue with DirecTV from August 2018

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The issue in GetHuman-sammood's own words
Cancel my Direct T.V. Now account. ... To make a long story short. I cancelled Direct T.V. Now on ********** with a gentlemen named Harry. I had already been charged $**.** which he said that he would refund. On July *, **** I had a $**.** charge on my account from Direct T.V. Now then on August *rd **** I have a charge from Direct T.V. now for $**.**. I want Direct T.V. Now cancelled and I want to be refunded at least the $**.** for August. I have never used the service and I don't know how.*I have Direct T.V. and I want to keep it but I don't want any part of Direct T.V. Now. I don't know how I allowed the employee by the name of Janice talk me into taking it. Now I can't get rid of it and the charges.
The time and the hassle I have been through trying to cancel my Direct T.V. Now account. Order confirmation number of F**QM*M*.
Already addressed.
I have never used the Direct T.V. Now Service. I do have Direct T.V and I want to keep but not Direct T.V. Now. I want to be refunded for August charge of $**.**. I cancelled on ********** with Harry. I have never used this service but it has cost me $**.**. $**,** on * months, $**.** for July and a $**.** fee for August. I am almost at a point of cancelling all of my AT&T services over this.
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DirecTV

Customer service issue
Reported by GetHuman-sammood
Aug 14th, 2018 - a yr ago
I have an issue with DirecTV too
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Seen by 6 customers so far
Similar issue to 4731 others
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Timeline
GetHuman-sammood started working on this issue
Aug 14th, 2018 9:19pm
GetHuman-sammood indicated the issue is not fixed yet.
Aug 15th, 2018 12:50pm
GetHuman-sammood indicated the issue is not fixed yet.
Aug 18th, 2018 12:01pm