On Friday july *, i signed up for directv choice bundle with internet for $** deal. The...
GetHuman-chiefsns's customer service issue with DirecTV from July 2018
11 views | 3253 similar | 0 following
Help with my DirecTV issue
First: share to improve GetHuman-chiefsns's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-chiefsns to get a DirecTV rep on the line!
Always use the GetHuman Phone to call DirecTV. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-chiefsns may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman-chiefsns's own words
On Friday july *, i signed up for directv choice bundle with internet for $** deal. The deal is still on the website. I went through the process and have been checking online because i didnt see anything in the order for internet. I chatted with * different representatives last night, abbie and david a, and they told me they didn't see internet on my order and to call the account management line. So i just called the account management line and spoke with al. He said it wasnt showing internet and then offered to add internet for an additional $** a month!!! I chatted with someone the night i signed up and they confirmed with me everything was included equipment, install, everything and told me the taxes and fees are generally another **%. Now the person over the phone is telling me that its an extra $** for the internet that was supposed to be included in the $** package. I just want somebody to explain to me what happened to the original deal and if there is anything they can do
GetHuman-chiefsns did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-chiefsns fixed the problem
We are waiting for GetHuman-chiefsns to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common DirecTV customer problems.
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-chiefsns fixes it.
This email address isn't valid
DirecTV
Customer service issue
Reported by GetHuman-chiefsns
Jul 10th, 2018 - 5 years ago
I have an issue with DirecTV too
Not resolved
Seen by 11 customers so far
Similar issue to 3253 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-chiefsns started working on this issue
Jul 10th, 2018 3:23pm
Paying Your Telecom Too Much?
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.