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On the phone with Rep for *hr min just to find out they for some reason they can't add local channel because I'm a year customer and my choice package don't offer local channels since I was grandfather in. What a joke!!!!

GetHuman-paulbrin's customer service issue with DirecTV from July 2018

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The issue in GetHuman-paulbrin's own words

Better pricing for programming, see my Detaled description ... Presently paying too much for satellite, looking at dropping direct tv and going with another company. Paying $**.** Total choice package per mo for one tv no local channels. Need two TV set up with local channel, outdoor channel. Would like to give direct tv a chance to compete, I have been a long time customer for nearly ** years. My account * is *******, paul Brinkley ***** hwy * junction, Illinois

My issue has not been fixed, no one has contacted me, to discuss any price changes in programming. I can't believe someone from Direct TV has not text or called me even emailed me after ** days.

** years of faithful payments to Direct TV and no one returns my email or phone calls.

Issue still not fixed, paying too much for one TV no local channels, on ** days now still no one has contacted me in any way, Frustrated Customer!!

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DirecTV

Customer service issue

Reported by GetHuman-paulbrin

Jul 8th, 2018 - 5 years ago

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