On the phone with Rep for *hr ** min just to find out they for some reason they can't add local channel because I'm a ** year customer and my choice package don't offer local channels since I was grandfather in. What a joke!!!!

GetHuman-paulbrin's customer service issue with DirecTV from July 2018

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The issue in GetHuman-paulbrin's own words
Better pricing for programming, see my Detaled description ... Presently paying too much for satellite, looking at dropping direct tv and going with another company. Paying $**.** Total choice package per mo for one tv no local channels. Need two TV set up with local channel, outdoor channel. Would like to give direct tv a chance to compete, I have been a long time customer for nearly ** years. My account * is *******, paul Brinkley ***** hwy * junction, Illinois
My issue has not been fixed, no one has contacted me, to discuss any price changes in programming. I can't believe someone from Direct TV has not text or called me even emailed me after ** days.
** years of faithful payments to Direct TV and no one returns my email or phone calls.
Issue still not fixed, paying too much for one TV no local channels, on ** days now still no one has contacted me in any way, Frustrated Customer!!
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DirecTV

Customer service issue
Reported by GetHuman-paulbrin
Jul 8th, 2018 - 4 years ago
Fixed
Seen by 55 customers so far
Similar issue to 3195 others
0 customers following this
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Timeline

GetHuman-paulbrin started working on this issue
Jul 8th, 2018 9:43pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 9th, 2018 3:02am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 9th, 2018 1:36pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 9th, 2018 2:53pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 10th, 2018 2:22am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 10th, 2018 2:24am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 10th, 2018 2:26am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 10th, 2018 2:28am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 10th, 2018 2:32am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 10th, 2018 2:33am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 10th, 2018 2:58am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 11th, 2018 3:58am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 11th, 2018 4:05am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 11th, 2018 4:25am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 13th, 2018 6:20am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 13th, 2018 6:22am
GetHuman-paulbrin shared this issue with others over email
Jul 13th, 2018 6:23am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 13th, 2018 6:34am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 13th, 2018 3:22pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 13th, 2018 3:52pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 13th, 2018 7:37pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 14th, 2018 2:50am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 14th, 2018 11:45pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 14th, 2018 11:46pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 14th, 2018 11:47pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 15th, 2018 2:49am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 15th, 2018 2:50am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 16th, 2018 2:36am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 20th, 2018 8:32pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 20th, 2018 8:33pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 20th, 2018 8:36pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 20th, 2018 8:37pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 21st, 2018 2:40am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 27th, 2018 4:16am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 27th, 2018 4:17am
GetHuman-paulbrin shared this issue with others over email
Jul 27th, 2018 4:19am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 27th, 2018 4:22am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 29th, 2018 5:27pm
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 30th, 2018 1:51am
GetHuman-paulbrin indicated the issue is not fixed yet.
Jul 30th, 2018 1:58am
GetHuman-paulbrin indicated the issue is not fixed yet.
Aug 4th, 2018 6:54am
GetHuman-paulbrin indicated the issue is not fixed yet.
Aug 4th, 2018 7:00am
GetHuman-paulbrin indicated the issue is not fixed yet.
Aug 5th, 2018 5:13am
GetHuman-paulbrin indicated the issue is not fixed yet.
Aug 5th, 2018 5:29am
GetHuman-paulbrin indicated the issue is not fixed yet.
Aug 7th, 2018 4:25am