No service... been a customer for ** years... bills were up to $***.** a month... neeed...

GetHuman734376's customer service issue with DirecTV from May 2018

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If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman734376's own words
No service... been a customer for ** years... bills were up to $***.** a month... neeeded a reduction , never had an upgrade...got an upgrade to HD yesterday.. right after technician left, no service. Called last night, spoke to Fabian who said he would have someone call within the hour to schedule an appointment for a more experienced technician to come fix. No call...no service! My in laws count on TV for their livelihood... they are both ** years old and bound to the house. If this is the way this service is going to be, you can come take it out. We will go to DIsh.. acct in Charles Lane, ***-***-****, or ***-***-****... ***** is best to reach me, Teresa Lane. *** Pumpkin Hollow Rd, Liberty, TN *****
GetHuman734376 did not yet indicate what DirecTV should do to make this right.
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DirecTV

Customer service issue
Reported by GetHuman734376
May 31st, 2018 - 2y ago
I have an issue with DirecTV too
Not resolved
Seen by 6 customers so far
Similar issue to 550 others
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Timeline
GetHuman734376 started working on this issue
May 31st, 2018 11:56am