responded to add to return to Directv choice program at $**.** * taxes and $*.** for re...

GetHuman708028's customer service issue with DirecTV from May 2018

Help with my DirecTV issue
The issue in GetHuman708028's own words
responded to add to return to Directv choice program at $**.** * taxes and $*.** for regional sport program. Received bill for $**.**. called billing support was told I had signed up for service at $**.** per month. The technician asked me to sign his device that he had completed the installation. To me this sounds like a bait and switch tactic which is not allowed by law. I was also told if I cancelled I would be responsible for the two years contract fee. I actually like Directv service and was a previous customer for ** years in AZ and before that a long time customer in CA but I'm very disappointed in the way I have been treated regarding this matter and feel they should honor their $**.** ad I signed up for.
GetHuman708028 did not yet indicate what DirecTV should do to make this right.
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DirecTV

Customer service issue
Reported by GetHuman708028
May 22nd, 2018 - 6 mons ago
I have an issue with DirecTV too
Fixed
Seen by 4 customers so far
Similar issue to 380 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman708028 started working on this issue
May 22nd 3:54pm
GetHuman708028 indicated the issue is not fixed yet.
May 22nd 8:36pm
GetHuman708028 indicated the issue is not fixed yet.
May 23rd 3:23pm