I cancelled DirecTv last summer and never received prepaid box to return * receivers an...

GetHuman642410's customer service issue with DirecTV from April 2018

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The issue in GetHuman642410's own words
I cancelled DirecTv last summer and never received prepaid box to return * receivers and * remote controls. About a year before I returned a receiver that was inoperable. I did not receive a prepaid box to return it. I finally returned it at my own Fedex cost. I still have the satellite dish as well. Please inform me about what to do with these * receivers, * remotes and * satellite dish.* thank you Robert M. Willis
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DirecTV

Customer service issue
Reported by GetHuman642410
Apr 30th, 2018 - a yr ago
I have an issue with DirecTV too
Not resolved
Seen by 26 customers so far
Similar issue to 20515 others
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Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman642410 started working on this issue
Apr 30th, 2018 4:48pm
GetHuman642410 indicated the issue is not fixed yet.
Apr 30th, 2018 7:48pm
GetHuman642410 indicated the issue is not fixed yet.
Apr 30th, 2018 8:01pm
GetHuman642410 indicated the issue is not fixed yet.
May 1st, 2018 6:31pm
GetHuman642410 indicated the issue is not fixed yet.
May 4th, 2018 12:45pm