I had created a savings account on the digit app. I had set the goal for ***.** and ass...

GetHuman-carendyf's customer service issue with Digit from January 2019

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The issue in GetHuman-carendyf's own words
I had created a savings account on the digit app. I had set the goal for ***.** and assumed that it would save the money right away. I was still getting used to the app so I was confused why it wasn’t reflecting on my bank account. So a couple of days pass and I see the boost option. I clicked it and didn’t see anything happen immediately so I deleted the account. It wasn’t until after I deleted the account on digit that I saw the ***.** be transferred, but I do not see it in the digit app anymore. So now I am confused. Where is my money and how do I get it back into my bank account?
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Digit

Customer service issue
Reported by GetHuman-carendyf
Jan 15th, 2019 - 9 mons ago
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Seen by 6 customers so far
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Timeline
GetHuman-carendyf started working on this issue
Jan 15th 10:19pm
GetHuman-carendyf tried contacting Digit
Jan 15th 10:20pm
GetHuman-carendyf could not reach Digit customer support
Jan 15th 10:20pm