I receive regular text messages with requests from digit to update my bank account info...

GetHuman1200966's customer service issue with Digit from September 2018

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The issue in GetHuman1200966's own words
I receive regular text messages with requests from digit to update my bank account information so that the app can continue saving for me. However, I also have regular monthly withdrawls from my account by Digit for $*.**. How can it be that i am still being charged a fee which is withdrawn directly from my bank account, when Digit isn't able to save any money*perform any service for me because allegedly there is no connection to my account?
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Digit

Customer service issue
Reported by GetHuman1200966
Sep 25th, 2018 - 2 mons ago
I have an issue with Digit too
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Seen by 1 customer so far
Similar issue to 61 others
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Timeline
GetHuman1200966 started working on this issue
Sep 25th 2:32pm