Hey all, **I recently got a *** evo plus ssd and am planning to swap it out with the To...

GetHuman-hanaleim's tech support issue with Dell - Tech Support from March 2019

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Hey all, **I recently got a *** evo plus ssd and am planning to swap it out with the Toshiba one in my XPS ** ****. My plan is to clone the existing ssd to an external one with Macrium Reflect, swap the internal ssd, boot to the external ssd, and clone everything back onto the internal ssd. **But after unchecking the internal ssd and windows boot manager in the boot sequence, when I try to boot with f** onto the external ssd, it says “preparing auto repair” then asks for a BitLocker recovery key. I enter the key, and then it just keeps loading and turning blank and loading again. **Does anyone know what I can do to solve this?**Thanks in advance.
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Dell - Tech Support

tech support issue
Reported by GetHuman-hanaleim
Mar 26th, 2019 - 24d ago
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GetHuman-hanaleim started working on this issue
Mar 26th 8:33am
GetHuman-hanaleim indicated the issue is not fixed yet.
Mar 26th 8:33am