Dell Inspiron **** laptop is giving a Dell support assistant screen message. *warning...

GetHuman2234655's customer service issue with Dell - Tech Support from February 2019

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The issue in GetHuman2234655's own words
Dell Inspiron **** laptop is giving a Dell support assistant screen message. *warning: charger is not detected, pls attach charger. **It is attached but then I run the diagnostics and it tells me I could have a battery issue. Then it says the charger cannot be determined. **In the bios setup it says the battery is healthy but it can not detect the AC power adapter. **I can’t get into WIndows at all. Need help.
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Dell - Tech Support

Customer service issue
Reported by GetHuman2234655
Feb 18th, 2019 - 7 mons ago
I have an issue with Dell - Tech Support too
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Timeline
GetHuman2234655 started working on this issue
Feb 18th 6:44pm