Dell Inspiron **** all in one**Problem: On boot this notice appears on Black Screen...

GetHuman-tgwinget's customer service issue with Dell - Tech Support from January 2019

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Dell Inspiron **** all in one**Problem: On boot this notice appears on Black Screen: “Notice – Hard Drive*Self monitoring system has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem. *Strike the F* key to continue, F* to run the setup utility”**Problem is there is no input from the keyboard I can hit f* or f* and nothing happens. I can shut the system down by holding the power button* but on power up cannot enter bios or setup, system goes to dell logo and then to the notice. Shut it down un plugged, re-plugged, booted with the same result. Removed hard drive rebooted same result. This has some sort of SSD I think about **Gb cache but I can’t find anything on it or its location in the service manual don’t know if that could be the problem?**I’m sending this from my New Inspiron **** all in one that *Any help you could provide would be greatly appreciated.
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Dell - Tech Support

Customer service issue
Reported by GetHuman-tgwinget
Jan 8th, 2019 - a mon ago
I have an issue with Dell - Tech Support too
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Jan 8th 5:53am