I have a Dell Inspiron ** **** series laptop and am using an external hard drive. When...

GetHuman-aboutin's customer service issue with Dell - Tech Support from August 2018

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The issue in GetHuman-aboutin's own words
I have a Dell Inspiron ** **** series laptop and am using an external hard drive. When I try to open up files in it I get a error that says "Location is not available. G:*is not accessible. Access is denied."*I asked a friend about it and he think somehow I locked myself out of it. Is there a way to find out how to get access to it again. I did a couple of diagnostic tests and the computer shows that the files are still on it and the computer is talking the hard drive but I can't open anything or I get that message. I'd appreciate your help very much. thank you. Jon Yoder
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Dell - Tech Support

Customer service issue
Reported by GetHuman-aboutin
Aug 12th, 2018 - a yr ago
I have an issue with Dell - Tech Support too
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Seen by 3 customers so far
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GetHuman-aboutin started working on this issue
Aug 12th, 2018 7:15pm