Before contacting them, items GetHuman-ahannas may need:
Name, Order number, Billing address, Email address on the account, Machine serial Number, and Machine product number
The issue in GetHuman-ahannas's own words
I have a Dell Inspiron One ****. It's an AIO, about *-* y*o. The HDD is failing. Fortunately, I was able to coax it back to life a couple times and download all my data onto a thumb drive.**It is a Seagate Barracuda ST****DM***. I can replace it for about $**. Since everything else id OK, it makes sense. **PROBLEM - How can I get the OS (Windows *.*) onto the new HDD? Do I have to buy another copy from Microsoft?
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