I have a Dell Inspiron One ****. It's an AIO, about *-* y*o. The HDD is failing. For...

GetHuman-ahannas's customer service issue with Dell - Tech Support from July 2018

1 view
 | 
649 similar
 | 
0 following
Help with my Dell - Tech Support issue
First: share to improve GetHuman-ahannas's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-ahannas to get a Dell - Tech Support rep on the line!
Always use the GetHuman Phone tocall Dell - Tech Support. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-ahannas may need:
Name, Order number, Billing address, Email address on the account, Machine serial Number, and Machine product number
The issue in GetHuman-ahannas's own words
I have a Dell Inspiron One ****. It's an AIO, about *-* y*o. The HDD is failing. Fortunately, I was able to coax it back to life a couple times and download all my data onto a thumb drive.**It is a Seagate Barracuda ST****DM***. I can replace it for about $**. Since everything else id OK, it makes sense. **PROBLEM - How can I get the OS (Windows *.*) onto the new HDD? Do I have to buy another copy from Microsoft?
GetHuman-ahannas did not yet indicate what Dell - Tech Support should do to make this right.
I have an issue with Dell - Tech Support too
How GetHuman-ahannas fixed the problem
We are waiting for GetHuman-ahannas to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Dell - Tech Support's attention and get better help faster. Tap below to get started.
Having Dell - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ahannas fixes it.
This email address isn't valid

Dell - Tech Support

Customer service issue
Reported by GetHuman-ahannas
Jul 27th, 2018 - 10 mons ago
I have an issue with Dell - Tech Support too
Not resolved
Seen by 1 customer so far
Similar issue to 649 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ahannas started working on this issue
Jul 27th, 2018 9:53pm