new purchase question about a repair

GetHuman632324's customer service issue with Dell - Tech Support from April 2018

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Name, Order number, Billing address, Email address on the account, Machine serial Number, and Machine product number
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The issue in GetHuman632324's own words
The problem: new purchase question about a repair
GetHuman632324 did not yet indicate what Dell - Tech Support should do to make this right.
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Dell - Tech Support

Customer service issue
Reported by GetHuman632324
Apr 26th, 2018 - 5 mons ago
I have an issue with Dell - Tech Support too
Not resolved
Seen by 2 customers so far
Similar issue to 1034 others
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Timeline
GetHuman632324 started working on this issue
Apr 26th 8:33pm