My dell laptop is missing its product key and I cannot recover it from the BIOS.

GetHuman631350's customer service issue with Dell - Tech Support from April 2018

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Help with my Dell - Tech Support issue
Before contacting them, items GetHuman631350 may need:
Name, Order number, Billing address, Email address on the account, Machine serial Number, and Machine product number
GetHuman631350's next move: have a Dell - Tech Support rep call.
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The issue and preferred resolution, in GetHuman631350's own words:
The problem I ran into: My dell laptop is missing its product key and I cannot recover it from the BIOS.
I trust that Dell - Tech Support will make this right and come up with a resolution that is fair.
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Dell - Tech Support

Customer service issue
Reported by GetHuman631350
Apr 26th, 2018 - 3 mons ago
I have an issue with Dell - Tech Support too
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Seen by 2 customers so far
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Timeline
GetHuman631350 started working on this issue
Apr 26th 4:14pm