I purchased a coat on **.**.**** order number ************ cost £**. I contacted Herme...

GetHuman5714553's Complaint issue with Debenhams from February 2021

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The issue in GetHuman5714553's own words
I purchased a coat on **.**.**** order number ************ cost £**. I contacted Hermes who said they had not received the parcel. I then received an email from Hermes to say that my parccel was in a warehouse fire. I have contacted Debanams four times by email but they never reply. All I want is a refund but not sure how to deal with it as they now have bought by a different company. If someone could just help me , How can I get my refund.* Kind regards Pauline Wildgoose.

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Debenhams

Complaint issue
Reported by GetHuman5714553
Feb 2nd, 2021 - 6 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 1231 others
0 customers following this

Timeline

GetHuman5714553 started working on this issue
Feb 2nd 1:11pm

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