I purchased a coat on **.**.**** order number ************ cost £**. I contacted Herme...

GetHuman5714553's Complaint issue with Debenhams from February 2021

18 views | 1231 similar | 0 following
Help with my Debenhams issue
First: share to improve GetHuman5714553's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5714553's next move: call Debenhams.
The best way to get your problem resolved is to tap the button below to start calling Debenhams. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5714553 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman5714553's own words
I purchased a coat on **.**.**** order number ************ cost £**. I contacted Hermes who said they had not received the parcel. I then received an email from Hermes to say that my parccel was in a warehouse fire. I have contacted Debanams four times by email but they never reply. All I want is a refund but not sure how to deal with it as they now have bought by a different company. If someone could just help me , How can I get my refund.* Kind regards Pauline Wildgoose.

GetHuman5714553 did not yet indicate what Debenhams should do to make this right.

How GetHuman5714553 fixed the problem

We are waiting for GetHuman5714553 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Debenhams's attention and get better help faster. Tap below to get started.
Having Debenhams issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5714553 fixes it.
This email address isn't valid


Complaint issue
Reported by GetHuman5714553
Feb 2nd, 2021 - 6 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 1231 others
0 customers following this


GetHuman5714553 started working on this issue
Feb 2nd 1:11pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies