I ordered a coat on Jan *th. I still haven’t received it and haven’t heard anything b...

GetHuman1970737's customer service issue with Debenhams from January 2019

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The issue in GetHuman1970737's own words
I ordered a coat on Jan *th. I still haven’t received it and haven’t heard anything back since.. I spoke to customer care last week and they put in an investigation... they told me to call back if I hadn’t heard anything by today, Tuesday... *The order number is: **************I am very disappointed as I am a regular online shopper with Debenhams and had been looking forward to receiving my coat...**Can you please tell me what is going on with my order? My phone number is *** *******.
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Debenhams

Customer service issue
Reported by GetHuman1970737
Jan 15th, 2019 - a mon ago
I have an issue with Debenhams too
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Seen by 2 customers so far
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Timeline
GetHuman1970737 started working on this issue
Jan 15th 6:38pm